Kenlie "Too fat to fly" Tiggeman Southwest

Southwest Airlines is landing in hot water after they said a passenger that she was "too fat to fly".

During a stopover in Dallas Easter Sunday Kenlie Tiggeman told by an employee of Southwest that she and her mother were "too fat to fly" when they asked what the weight restrictions were on the flight, according to MSNBC.

Tiggeman, who has lost 120 pounds over the past two years, told the news agency: "no matter how far I came." I have a long way to go, but no one sees that. All they see is my outside - a person who is fat. ?

"Customer of size" in the sky.

Policy of "Customer of size" Southwestern clearly sets out passengers who do not fit between the armrests of 17 inches must buy a second seat.

According to the Southwest, they are usually secretive with their concerns and take clients in a private space to test the seats before boarding. But Tiggeman and his mother, Joan Carpenter, said that they had the confrontation of 45 minutes with an employee of the Southwest for approximately 100 people.

Tiggeman added: "I know that I have a lot of weight to lose, but I am certainly not too fat to fly." I do all the time, the country and abroad, and I have never had someone approach me and especially the way they did. I've been embarrassed, humiliated. "Tiggeman wrote on her blog she loves usually to fly JetBlue because"jets feel more spacious and the customer service is always extraordinary." ?

The employee non-identified Southwest said ladies that they could board the flight... If they sit with a third overweight woman in a row.

Mother of said Tiggeman MSNBC: "of course my daughter was okay with that." "But I was not because the deal I have with Southwest when I left, I bought a ticket and it is open seating, and can sit where you want to."

After a supervisor intervened, women were allowed on the flight without purchase of additional seats and received coupons and an apology, which Tiggeman recorded with his phone for good measure.

"Old fears in new nightmares."

When Tiggeman led to his blog to describe the event in a position entitled "the day Southwest Airlines took my old fears in a new Nightmare", a Southwest branch communicated with its new to apologize and offer free additional flights.

But Tiggeman stands firm in its position that it is trying not free flights, just as Southwest "level of sensitivity must be different."

Tiggeman wrote also on her blog that she wanted to visit the studio of weight loss of the Beverly Hills Richard Simmons - videos have contributed to his loss of weight - and Simmons personally wrote back and asked him to workout with him.

This is not the first time that someone has taken to criticizing southwest of their policies. In February 2010, Director Kevin Smith is famous in a public dispute with the airline after it began from a linked Burbank flight. In July 2010, a thin passenger was launched a flight to Sacramento-bound flight to make room for a passenger to overweight.